Refund Policy

Please note that all designer brand items are NON-REFUNDABLE and NON-EXCHANGEABLE. Prior to making a payment, we kindly request that you thoroughly inspect the item.
The deposit is non-refundable and non-exchangeable when left for a designer item.
Please note that JIAXYK & K. does not assume responsibility for maintenance or repairs of designer brands. For further assistance, we recommend contacting the designer brand directly.
Our appraiser possesses extensive experience in authentication, ensuring that all designer brands are guaranteed to be 100% authentic. We provide store receipts and certificates for all purchased designer products as part of our commitment to quality assurance
A refund only applies if AUTHORIZED institutions determine the item is fake. (Within 7 days)
We accept consignments and offer cash purchases for all designer brand items purchased within our store. (Prices depend on the current market value and the condition of the items.
Customers are responsible upon delivery for any import duties, goods and services tax (GST), value-added tax (VAT), customs fees and any other tax on top of the JIAXY & K.purchase price.
GST is not applicable to this invoice. It pertains to a consigned second-hand personal item, and the original owner has already paid the GST when initially purchasing it from the designer store. Our invoice serves solely as proof of sale. For further inquiries, please refer to -ATO Consignment Sales Information Page.