FAQs

1. Q: Are all bags authentic?

A: Yes we 100% guarantee all bags are authentic.

2. Q: Does all bags have a box and receipt?

A: All stocks are pre-owned, every bag has different inclusions. Please read the descriptions of the bags.

3. Q: How much is the shipping fee when purchasing online?

A: We have all bags free shipping Australia-wide.

4. Q: Can I exchange or refund if I don’t like the bag?

A: All bags are pre-owned. Please have a look at the photos carefully. We can not exchange or refund for pre-owned items. All pre-owned items sold as it condition.

5. Q: How can I purchase?

A: Sign up on the website, use your own account to purchases, add items to your cart and check out. When we received payment we will have 3-5 business days to post the items. Once its posted we will send you the tracking number.